“Michael continues to provide courteous and prompt maintenance service covered through our plan, gives us heads up notice of his arrival and always puts on foot coverings as he enters our home. Michael gets right to business and then explains his findings, covering each of his checklist items and its status and performance level. When an item’s performance is below par, he explains its expected range; querying if we want to replace or push its performance a bit further, noting how that will affect our system performance should it fail down the road. Michael also keeps us abreast of upcoming technology changes with equipment, SEER, etc. and giving us a heads up in case there are major malfunctions in the future and what that might mean for our current system. We are very pleased with his work.”
“Mark was amazing from the sales process through installation, making sure we got the best system for our house and ensuring every step of the install process went smoothly, even checking in during his off hours. Dominic and Ty were consummate professionals. During a multi-day install, the house inside and out was left impeccable each evening. System has been in for two months, and we are shocked at what a huge difference the new system makes. Added bonus, we are seeing much lower costs on our hottest weeks! Thank you!”
“Doug and Ethan did a great job with the install of our new water heater. Our existing water heater was truly a relic original to the house and amazingly lasted 20+ years. Doug and Ethan were prompt in providing the quote and getting the install squared away.”
Called AC Pros with an A/C issue had had it fixed the next day. Mark, the technician, explained the problem in detail before fixing the issue so there were no surprises. The problem was resolved and I have not had any further problems with the fix.