Testimonials Articles
“Doug came out to look at a plumbing issue that we needed a second opinion on. He came out quickly and provided a thorough explanation of our problem. We were very pleased with the service.”
Continue Reading“Doug & Preston were both very professional, knowledgeable and efficient. I’d recommend this company to family and friends”
Continue Reading“An absolutely wonderful experience! Ryan did a great job!”
Continue Reading“As always, on time excellent service! Thanks!!!”
Continue Reading“We’ve worked with AC Pros a number of times over the past year and always have a great experience! Doug fixed an issue with our garbage disposal today. He was on time, fixed the issue quickly and always kind enough to answer all of my questions. I highly recommend AC Pros!”
Continue Reading“Technicians Ethan and Dom arrived on-time and were knowledgeable and detail oriented. They took as long as required to do the job correctly. Checking, double-checking and triple checking their readings. Last year I had a different problem and had a positive experience which is why I contacted them several weeks ago with the new problem.…
Continue Reading“Doug and Ethan did an excellent job in repairing a outside pipe that was leaking. A/C Pros always does an excellent job weather it is HVAC or plumbing. We can always count on them to do the right thing–repairs or new install!”
Continue Reading“Ethan and Doug did a great job repairing a leak in our exterior plumbing. They are both knowledgeable and professional. The repair they made is much better than what they took apart! It will be a lot easier should there be any future maintenance/repairs necessary.”
Continue Reading“Brian was very professional, knowledgeable, and friendly. He patiently walked me through everything he did and thoroughly explained the options. I will definitely use this company again.”
Continue Reading“Mike and Larry visited me for a free quote and consultation. I have a mess going on with my warranty on the current unit so these guys took their time to explain all my options as well as share valuable knowledge on what may be going on with my current system (not something the contractor…
Continue Reading“These guys installed my AC over 10 years ago and I have been using them every since. Awesome as always.”
Continue Reading“I have two houses that I lease in Austin. And previously I’ve had trouble finding reliable AC service. AC pros changed all of that. Their work was very professional, and the service prompt. You receive a detailed explanation of the work they did. I couldn’t be more happy.”
Continue Reading“Prompt service and with the same tech who comes out! Thank you!”
Continue Reading“Mr.Ryan Birdsong came to my address on time, performed the maintenance and let me know the issues, and offered advices to the options to solve the issues. The company is well managed and professional”
Continue Reading“Very detailed oriented technician, very knowledgeable on AC repairs, provided professional recommendation and offered an alternative. If you have any related AC issues, you need a technician like Mike Anderson, I’ll give him 10/10.”
Continue Reading“Doug Peterson and Ethan installed two bathroom faucets and adjusted the kitchen faucet. They were prompt, careful, clean and neat. They did not leave any trash after the job was done. They informed me of the cost of the work before they proceeded to do the work. The workmanship was excellent and the work was…
Continue Reading“Ethan and Doug performed an exceptional job, delivering both quality and efficiency. Throughout the entire process, they maintained a high level of hospitality and respect. I was impressed by the noticeable difference in my air conditioning system as soon as they completed their work. Without hesitation, I highly recommend their services to anyone in need…
Continue Reading“I received excellent response time and service from Katrina and Doug P. for our water heater maintenance and garbage disposal check. We greatly appreciate their service and advice and will call on AC Pros again.”
Continue Reading“Ryan did a great job and pointed out items that needed attention/repair.”
Continue Reading“Doug was courteous, professional, and informative; he provided candid feedback and made excellent recommendations to address my plumbing concerns.”
Continue Reading“Ryan was extremely helpful and knowledgeable. I really appreciated him being thorough when explaining our options for future equipment needs.”
Continue Reading“This was the second time that Michael has provided service to us for different air conditioning issues. He is professional, courteous, knowledgeable, and prepared. If we have another such issue, I hope he will be sent to address it.”
Continue Reading“Another terrific experience with AC Pros! The techs were friendly, knowledgeable, and efficient; the installation couldn’t have gone more smoothly. In his follow-up, Mark, once again, was the consummate professional, making the entire process a breeze!”
Continue Reading“I am very happy with Doug, the plumber who repaired my toilet. He was professional and he explained the service and why it was needed.”
Continue Reading“AC Pros and their tech Ryan are amazing! I always feel satisfied with their quick customer service and quality work. THANKS AC PROS!”
Continue Reading“Noah and his team are the best in Austin! We have had the AC Pros out for repairs and for a total new system install. They are knowledgeable, they double-check their work with complimentary check-up visits, and are priced better than any local competitors. Our return technician, Michael is always fast, friendly and super helpful.…
Continue Reading“Ryan is a master technician and worked through many challenges to fix my unit. AC Pros is well run, with excellent communications and responsiveness. Thank you!”
Continue Reading“Mark is very professional. He patiently helped me set up the programmable thermostat. He carefully checked out my system checking for software updates and appropriate pressures. I have confidence in his work.”
Continue Reading“Very pleased overall with the work we have had with AC Pros. Recently, Ryan Birdsong was out to perform maintenance on our systems at home and he found a couple issues that needed to be addressed. He was very knowledgeable and provided more than just basic information about the issues he found. He was thorough…
Continue Reading“AC Pros is top notch in my book. From the very friendly scheduling lady, to the easy-to-talk to service tech. Ryan has been our tech for the last few appointments. His great attitude towards his job, as well as his patience explaining our problems/solutions, and answering my questions, leaves me feeling happy and confident in…
Continue Reading“Michael continues to provide courteous and prompt maintenance service covered through our plan, gives us heads up notice of his arrival and always puts on foot coverings as he enters our home. Michael gets right to business and then explains his findings, covering each of his checklist items and its status and performance level. When…
Continue Reading“Mark was amazing from the sales process through installation, making sure we got the best system for our house and ensuring every step of the install process went smoothly, even checking in during his off hours. Dominic and Ty were consummate professionals. During a multi-day install, the house inside and out was left impeccable each…
Continue Reading“Doug and Ethan did a great job with the install of our new water heater. Our existing water heater was truly a relic original to the house and amazingly lasted 20+ years. Doug and Ethan were prompt in providing the quote and getting the install squared away.”
Continue Reading“Mark was awesome. He was very helpful and knowledgeable. Thank you!”
Continue ReadingCalled AC Pros with an A/C issue had had it fixed the next day. Mark, the technician, explained the problem in detail before fixing the issue so there were no surprises. The problem was resolved and I have not had any further problems with the fix.
Continue ReadingWould recommend to neighbors for plumbing issues.
Continue ReadingMark always goes above and beyond! Highly recommend AC Pros.
Continue ReadingDoug did a wonderful job with an overflow issue we were having with our A/C! Would definitely recommend AC Pros!
Continue ReadingExcellent service.
Continue ReadingMark was fantastic and I’m fully satisfied with my service.
Continue ReadingMark was great to work with very knowledgeable and answered all our questions.
Continue ReadingDoug came out to check on what I thought was an issue with my water softener system and water pressure …it wasn’t the system but he found another one that needed repair. Doug taught me about how my system works and what to expect. Master plumbers are teachers too.
Continue ReadingGreat customer service!
Continue ReadingQuick with repair and helpful with information.
Continue ReadingCalled in the morning and able to have a technician come out the same afternoon. Quickly diagnosed the issue and fixed it.
Continue ReadingGreat service by AC Pros and our Repairman, Ryan.
Continue ReadingNoah and Ethan came out in the evening of the July 4th weekend to save us from sweltering holiday. Crystal clear communication, knowledgeable, friendly, couldn’t ask for more.
Continue ReadingMet with Doug today for an estimate to install my water softener system. He was very professional and even braced me for the price he was gonna give me. After my initial heart attack he explained the final price to me and went ahead and scheduled.
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