Justin is the best AC tech ever. Honest and knowledgeable, I couldn’t ask for anything more. Trust is important when we’re dealing with large ticket repairs and I know we’re in good hands with Justin is taking care of the shop’s AC needs.
Installation of new unit was done quickly but there was an issue with interior noise. Rick and Noah came back and got the noise reduced by 50 percent. Good group of people at AC Pros. The installers were friendly and professional. Rick was outstanding throughout the entire process. I did a lot of research before deciding on Trane and I think we got a good unit at a fair price.
AC Pros did an outstanding job replacing a huge A/C unit at my home! I had a problem due to the drain line in the attic and Noah arrived at my home on Sunday, Father’s day within 30 minutes to assess and place a quick patch. His team was back onsite for the permanent repair the following morning. Without Noah and his team — no one would have slept with this heat wave! HIGHLY Recommend AC Pros — as personal touch and customer service their mantra!
Great communication from Co. after booking as well as before scheduled service with name and photo of Tech coming to the house. Direct communication from Tech on ETA which was nice. Justin was very knowledgeable and communicated all necessary service/problems needed. Had access to answers to all my question immediately if he didn’t have them himself and knowledge of the warranty of my units which was very helpful. Parts ordered and installed the next day!! Highly recommend this company!
Everyone should use AC Pros if you get the chance. Noah and all the guys who are part of the AC Pros Company are fast, knowledgeable and beyond fair prices. These guys go above and beyond making repairs. I cannot recommend AC Pros enough. I get all work done by AC Pros I can. No other AC company comes close to AC Pros Honesty, Integrity and knowledge.
We have used AC Pros for multiple times over the years and we have always had the same experience. Great customer service, quick to put us on the schedule and always a friendly and knowledgeable technician. I would recommend AC Pros to anyone looking for quality work at a excellent price. Great job guys keep up the good work…
Installed our new A/C a few years ago and have since made 2 (unrelated) service calls. Prices were fair, service always fast and responsive, and there’s no hint of upselling or dishonesty, we will always go to AC Pros for our HVAC needs
We just used them for our satellite office here in Austin. We had really old units and they installed 2 new systems extremely quickly, which saved us a ton of $$ in downtime. I thought some of these reviews were padded, but they are as nice as all these other reviews say they are. The pricing was really more affordable than I thought as well, went under budget. Good job guys and we will definitely use you again.